SMS Terms and Conditions
California Mobility, Inc. Last updated: October 6, 2026
1. About This Program
California Mobility, Inc. (“CMI,” “we,” “us”, or “our”) offers text messaging to customers and prospective customers who provide a mobile phone number. These terms govern all text messages CMI sends.
By providing your mobile number and asking CMI to contact you by text about an inquiry, appointment, or service, you agree to these SMS Terms and to receive messages from CMI about that request at the number you provided, including messages sent using automated technology. Marketing messages require separate consent as described in Section 2.
2. Types of Messages
Messages Responding to Your Request. If you give us your mobile number when requesting a quote, scheduling an appointment, or arranging service, we may text you about that request. Examples include replying to your quote request, confirming a home assessment, sending appointment reminders, and letting you know a technician is on the way.
Marketing Messages. If you separately check the box to receive them, we may text you about promotions, financing offers, new products, and similar. You do not have to accept marketing messages to get a quote, buy from us, or receive service.
3. Message Frequency
Message frequency varies depending on your request and your interaction with us. The program may include recurring messages.
4. Cost
CMI does not charge for text messages. Message and data rates may apply depending on your mobile plan. Contact your wireless provider for details about your plan.
5. Opting Out
Reply STOP to any message from us. You may receive one final confirmation, without marketing or promotional content, that your request has been processed. We will send confirmation promptly. After that we will send no further texts to that number unless you opt in again.
You do not have to use a specific word. Any other clear request to stop, whether by text, phone, email, or in person to any CMI employee, will be honored. We process every request within 10 business days and usually the same day.
To be removed by other means, contact us at (866) 683-1945 or support@camobility.com.
Unless your request clearly identifies a narrower category, a request to stop applies to all text messages from CMI, both marketing and service-related. If we ask whether you intended to stop only certain categories and you do not respond, we will stop all texts that require your consent. If you have work in progress with us, we will contact you by phone or email instead.
6. Support
Reply HELP to any message, or contact us at (866) 683-1945 or support@camobility.com.
7. Carriers and Delivery
Supported carriers include AT&T, Verizon Wireless, T-Mobile, and other major U.S. carriers. Wireless carriers are not liable for delayed or undelivered messages.
Message delivery is subject to your mobile carrier and network availability, and is not guaranteed. Do not rely on text messaging for urgent or emergency matters.
8. Shared Devices
Anyone with access to your phone may be able to see messages we send you. Our messages may reference the products or services you asked about. If you would prefer we contact you another way, tell us and we will.
9. Availability
This messaging program is offered to U.S. residents only.
10. Your Mobile Number
Text messages are sent to the specific number you gave us. You represent that you are the subscriber or customary user of that number and are authorized to agree to receive texts at that number. If you change your number, your prior consent does not apply to the new number, and you will need to provide it again.
If you stop using the number or the number is reassigned to someone else, tell us promptly so we can stop messaging it.
11. Automated Technology
Some of our messages, including marketing messages, may be sent using automated technology. Consent to receive these messages is not a condition of purchasing any product or service from CMI.
12. Age Requirement
Our text messaging program is intended for individuals 18 years of age or older.
13. Privacy
Information you provide is handled in accordance with our Privacy Policy. We use a third-party messaging provider to deliver texts on our behalf. We do not share, sell, or rent mobile phone numbers or text-message consent data with third parties or affiliates for those parties’ own marketing or promotional purposes.
Our Privacy Policy describes how CMI handles personal information and the privacy choices available to you.
Please note that we maintain records of your consent and any opt-out request for at least five years and for as long as otherwise necessary to comply with our legal obligations, including after you opt out or request deletion.
14. Changes to These Terms
We may update these terms. The current version will always be posted at this address with the date it took effect. Material changes will not be applied retroactively to consent you have already given.
15. Additional Terms
Your use of our website is also governed by our Terms of Use.
California Mobility, Inc. · 5150 Fair Oaks Blvd. #302, Carmichael, CA 95608 · (866) 683-1945 · support@camobility.com