Privacy Policy
California Mobility, Inc. Last updated: October 6, 2026
California Mobility, Inc. (“California Mobility,” “we,” “us,” or “our”) respects your privacy. This policy explains what personal information we collect when you visit californiamobility.com, submit a form, contact us, or use our products and services, how we use it, who we disclose it to, and the privacy choices described below.
1. Categories of Personal Information Collected
Contact and Identification Information. Name, email address, phone number, and mailing or service address.
Inquiry and Service Information. The product or service you ask about, your ZIP code or service address, details you provide about your home or your project, appointment and installation records, service history, and the content of your communications with us.
Information You Provide in Free-Text Fields. Our forms include optional free-text fields. Information you enter there is collected as you provide it. Please share only what you are comfortable providing.
Transaction Information. Purchase records, quotes, invoices, and payment status. Payment card details are processed by our payment provider and are not stored by us.
Website and Device Information. Collected automatically when you use our site: IP address, browser and device type, pages viewed, referring page, links clicked, approximate location derived from IP address, and similar usage data.
Communications Records. Records of calls, emails, text messages, and form submissions, including the date and content.
SMS Consent Records. If you ask CMI to contact you by text about an inquiry, appointment, or service, CMI may record your telephone number, the request, and the date, time, and source of the request. If you affirmatively check the separate checkbox authorizing marketing texts, CMI also records the type of messages authorized, the date and time consent was given, the source through which consent was given, and the version of the disclosure presented to you.
Providing consent to receive marketing text messages is optional. The marketing-consent checkbox is separate from request-related communications and is not preselected. Declining does not affect your ability to request a quote, receive service, or purchase from us.
2. Sources of Personal Information
- Directly from you, through forms, phone calls, emails, text messages, and in-person conversations
- Automatically, through your use of our website
- From service providers that operate our website, communications, and customer records on our behalf
- From referral sources, manufacturers, or partners where you have asked them to pass your information to us
3. Purposes of Collection and Use
- To respond to your inquiry, prepare a quote, and schedule an assessment
- To deliver, install, and service the products you purchase
- To communicate with you about an active inquiry, appointment, or service relationship
- To send marketing communications, where you have not opted out of email and where you have opted in for text messages
- To operate, secure, analyze, and improve our website and our business
- To measure the performance of our website and advertising
- To maintain records of communications and of consent
- To detect and prevent fraud, security incidents, and misuse
- To comply with legal obligations and to establish or defend legal claims
We do not make consent to receive marketing text messages a condition of purchasing any product or service.
4. Disclosure of Personal Information
We disclose personal information to service providers that perform functions on our behalf. We describe them by category rather than by name:
- Customer relationship management and marketing automation
- Telephony and text messaging
- Email and file storage
- Website hosting and content delivery
- Website analytics and performance measurement
- Advertising and advertising measurement
- Payment processing and accounting
- Job documentation and field service tools
- Financing partners, where you apply for financing
- Installation subcontractors, where used are limited to what is needed to perform the work
These service providers and contractors receive only the information reasonably necessary to perform the services described in their agreements with CMI and are contractually restricted from using the information for their own purposes.
We may also disclose personal information:
- To comply with law, legal process, or a governmental request
- To protect the rights, property, or safety of California Mobility, our customers, or others
- To investigate fraud, security incidents, or unlawful activity
- In connection with a merger, acquisition, financing, or sale of assets
We do not sell your personal information for money.
We do not share, sell, or rent mobile phone numbers or text-message consent data with third parties or affiliates for those parties’ own marketing or promotional purposes.
We use advertising and analytics technologies on our website. These technologies may allow advertising and analytics providers to collect identifiers, website and device information, and approximate location information over time and across different websites or online services. See section 9 information about browser signals and available choices.
5. SMS and Mobile Communications
If you provide your mobile number and ask CMI to contact you by text about an inquiry, appointment, or service, we may text you about that request. If you affirmatively check the separate checkbox authorizing marketing texts, you consent to receive recurring marketing texts from CMI at the number you provided, including messages sent using automated technology. Consent is not a condition of purchasing any product or service.
Message frequency varies, and recurring messages may be sent. Message and data rates may apply. Reply STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to opt out, or HELP for help. Other clear requests to stop will also be honored. Unless your request clearly identifies a narrower category, an opt-out applies to all text messages from CMI that require your consent. Full details are in our SMS Terms and Conditions.
6. Data Retention
We keep personal information for as long as reasonably necessary for the purpose it was collected, and then for as long as needed to meet our legal, tax, warranty, and record-keeping obligations or to establish or defend legal claims.
Records of text-message consent and opt-out requests are kept for at least five years, and longer when reasonably necessary to meet legal or record-keeping obligations or to establish or defend legal claims. We retain these records to document permission to contact you and to demonstrate that we honored your request to stop, including after you opt out or ask us to delete other information about you.
7. Your Privacy Choices
CMI accepts requests to access, correct, or delete personal information maintained about you. You may also opt out of marketing communications at any time. CMI provides these privacy choices as a matter of policy, whether or not a particular privacy statute applies. These choices are subject to reasonable identity verification, applicable legal exceptions, and legitimate record-retention requirements. Nothing in this Policy limits any additional rights available under applicable law.
8. Submitting a Privacy Request
To submit a privacy request, contact CMI at support@camobility.com or (866) 683-1945. Please describe your request and provide enough information for CMI to locate the relevant records and reasonably verify your identity. CMI will respond within the period required by applicable law and otherwise within a reasonable period.
We also maintain a written internal do-not-call and do-not-text policy. You may request a copy or ask to be added to our do-not-contact list, using the same contact details above.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the website, remember your preferences, understand how the site is used, and measure our advertising.
Most browsers let you block or delete cookies. Some parts of the site may not work properly if cookies are disabled. CMI currently does not respond to browser Do Not Track signals. Users may manage cookies through browser settings and any cookie controls available on the website.
10. Information Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No website or electronic storage system is completely secure, and we cannot guarantee absolute security.
11. Third-Party Websites
Our site links to sites we do not operate, including manufacturer and financing partner sites. We are not responsible for their content or privacy practices. Review their policies before providing information to them.
12. Children’s Privacy
Our website and services are intended for adults. If we learn that personal information was collected online from a child without legally sufficient parental consent, we will take reasonable steps to delete the information. A parent or guardian who believes a child has provided personal information may contact CMI using the information below.
13. Changes to This Policy
CMI may update this Policy from time to time. When CMI updates the Policy, CMI will post the revised version on this page and update the “Last Updated” date. If a change materially affects how CMI uses or discloses personal information, CMI may provide additional notice through the website or another appropriate method.
California Mobility, Inc. · 5150 Fair Oaks Blvd. #302, Carmichael, CA 95608 · (866) 683-1945 · support@camobility.com.