Privacy policy

California Mobility, Inc. Last updated: September 15, 2026

California Mobility, Inc. (“California Mobility,” “we,” “us,” “our”) respects your privacy. This policy explains what personal information we collect when you visit californiamobility.com, submit a form, contact us, or use our products and services, how we use it, who we disclose it to, and the rights available to California residents.

1. Categories of Personal Information Collected

Contact and Identification Information. Name, email address, phone number, and mailing or service address.

Inquiry and Service Information. The product or service you ask about, your ZIP code or service address, details you provide about your home or your project, appointment and installation records, service history, and the content of your communications with us.

Information You Provide in Free-Text Fields. Our forms include optional free-text fields. Information you enter there is collected as you provide it. Please share only what you are comfortable providing.

Transaction Information. Purchase records, quotes, invoices, and payment status. Payment card details are processed by our payment provider and are not stored by us.

Website and Device Information. Collected automatically when you use our site: IP address, browser and device type, pages viewed, referring page, links clicked, approximate location derived from IP address, and similar usage data.

Communications Records. Records of calls, emails, text messages, and form submissions, including the date and content.

SMS Consent Records. If you consent to receive text messages, we record your phone number, whether consent was given, the date it was given, the form or source through which it was given, and the version of the disclosure shown to you.

Providing consent to receive marketing text messages is optional. Declining does not affect your ability to request a quote, receive service, or purchase from us.

2. Sources of Personal Information

Directly from you, through forms, phone calls, emails, text messages, and in-person conversations
Automatically, through your use of our website
From service providers that operate our website, communications, and customer records on our behalf
From referral sources, manufacturers, or partners where you have asked them to pass your information to us

3. Purposes of Collection and Use

To respond to your inquiry, prepare a quote, and schedule an assessment
To deliver, install, and service the products you purchase
To communicate with you about an active inquiry, appointment, or service relationship
To send marketing communications, where you have not opted out of email and where you have opted in for text messages
To operate, secure, analyze, and improve our website and our business
To measure the performance of our website and advertising
To maintain records of communications and of consent
To detect and prevent fraud, security incidents, and misuse
To comply with legal obligations and to establish or defend legal claims

We do not make consent to receive marketing text messages a condition of purchasing any product or service.

4. Disclosure of Personal Information

We disclose personal information to service providers that perform functions on our behalf. We describe them by category rather than by name:

Customer relationship management and marketing automation
Telephony and text messaging
Email and file storage
Website hosting and content delivery
Website analytics and performance measurement
Advertising and advertising measurement
Payment processing and accounting
Job documentation and field service tools
Financing partners, where you apply for financing
Installation subcontractors, where used, limited to what is needed to perform the work

These providers receive only the information reasonably necessary to perform their function and are contractually restricted from using it for their own purposes.

We may also disclose personal information:

To comply with law, legal process, or a governmental request
To protect the rights, property, or safety of California Mobility, our customers, or others
To investigate fraud, security incidents, or unlawful activity
In connection with a merger, acquisition, financing, or sale of assets

We do not sell your personal information for money.

We do not share, sell, or rent mobile phone numbers or text-message consent data with third parties or affiliates for those parties’ own marketing or promotional purposes.

We use advertising and analytics technologies on our website. Depending on how they are configured, some of this activity may meet the definition of “sharing” for cross-context behavioral advertising under California law. To ask us to stop, contact us using the details in section 8.

5. SMS and Mobile Communications

If you provide your mobile number, we may text you about your inquiry or your service. If you separately opt in, we may also text you offers and updates.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out, or HELP for help. Full details are in our SMS Terms and Conditions.

6. Data Retention

We keep personal information for as long as reasonably necessary for the purpose it was collected, and then for as long as needed to meet our legal, tax, warranty, and record-keeping obligations or to establish or defend legal claims.

Records of text-message consent and of opt-out requests are kept for at least five years, including after you opt out or ask us to delete other information about you. We keep these records because we are required to be able to demonstrate that we had permission to contact you, and that we honored your request to stop.

7. California Privacy Rights

If you are a California resident, you may have the following rights, subject to verification and to exceptions in the law:

Know what categories of personal information we collect, where we get it, why we collect it, and the categories of third parties we disclose it to
Access the specific pieces of personal information we hold about you
Delete personal information we collected from you
Correct inaccurate personal information
Opt out of the sale or sharing of personal information
Limit the use of sensitive personal information, where applicable
Non-discrimination — we will not treat you differently for exercising these rights

8. Submitting a Privacy Request

Tell us what you are asking for and give us enough information to find your records. We will respond within 45 days. If we need more time, we will tell you and may take up to 45 additional days.

Before we act on a request to access, delete, or correct information, we will need to verify your identity, usually by matching details you provide against our records.

An authorized agent may make a request for you. We may ask for proof of their authority and may separately verify your identity.

We also maintain a written internal do-not-call and do-not-text policy. You may request a copy, or ask to be added to our do-not-contact list, using the same contact details above.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the website, remember your preferences, understand how the site is used, and measure our advertising.

Most browsers let you block or delete cookies. Some parts of the site may not work properly if you do. We currently do not respond to browser Do Not Track signals.

10. Information Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No website or electronic storage system is completely secure, and we cannot guarantee absolute security.

11. Third-Party Websites

Our site links to sites we do not operate, including manufacturer and financing partner sites. We are not responsible for their content or privacy practices. Review their policies before providing information to them.

12. Children’s Privacy

Our website and services are directed to adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, contact us and we will delete it.

13. Changes to This Policy

We may update this policy. The current version is always posted here with the date it took effect. If we make a material change, we will take reasonable steps to notify you.

California Mobility, Inc. · 5150 Fair Oaks Blvd. #302, Carmichael, CA 95608 · (866) 683-1945 · support@camobility.com